podcast house:
terms & conditions

Your session includes only the time booked. Please arrive promptly.
Only ring our unit or staff 10 minutes before your booking time. There’s plenty of space in our break out area to wait with guests. Otherwise, you may be interrupting someone else’s recording.
If you wish to bring props or re-position the room, you’re welcome to, but this must be included within the booking time.
Your booking must include any time you need to set up, clear up and/or transfer data to your personal device(s), our cloud. Please ensure you have factored this in when selecting the duration of your session. Most file transfers take 10 - 15 minutes.
Additional time beyond your booking will be charged at the standard half-hourly rate and is subject to availability.
If booking multiple separate sessions in one day (rather than a single extended session), a minimum break of three hours is required between sessions.

We will keep a backup of all files (unless otherwise arranged) for a total of two weeks (14 days). Please check your footage thoroughly before this deadline. Sometimes things get missed, we would hate for you to lose your footage/ audio.
Cancellations & Rescheduling

More than 7 weekdays before the booking: Full refund or rescheduling at no extra cost. Less than 7 weekdays before the booking: No refund or rescheduling.

If editing services are included, please allow up to 7 working days from the date we receive your edit notes.
Files will be sent via WeTransfer or Dropbox and remain available for 14 days from delivery. Please download promptly.

No smoking or alcohol is allowed in the studio.
We reserve the right to stop any session in the event of abusive, unsafe or unprofessional behaviour.

If you have any questions or need to make changes to your booking, please contact us at hello@podcasthouse.uk